Hopefully, you were able to get your printer issues fixed without much hassle. This is less than ideal for many reasons, but it can occasionally be the only solution if you’re using an old printer with no new driver support from the manufacturer. If you suspect that to be the case, try connecting your printer to a different computer and check if it’s working there, if it fails there as well, it’s possible the printer itself is having issues.Ī more extreme solution if you just recently updated to Big Sur would be to downgrade from macOS Big Sur to macOS Catalina or Mojave, assuming the printer worked fine in the prior OS version. If you’re still facing problems, there is a chance that your hardware is faulty and it simply coincided with the time you updated your Mac to macOS Big Sur. Try to print a random document to confirm this. Hopefully by now your printer is working as intended again. Check to see if the printer works on another Mac, computer, or device – this can help to determine if the problem is with the printer, or the current Mac.Make sure the printer has sufficient ink, paper, is not jammed, and is in good working order.Make sure the printer is plugged in and properly connected to the Mac, or network.If the printer is a wi-fi printer, make sure the printer and the Mac are on the same network.Some additional general helpful troubleshooting tips for printers: Your Mac will now start checking for updates and if a new firmware is available, you will be able to install it immediately by clicking on “Update Now”.Ĭombined with updating the printer drivers, resetting the printer system, and updating macOS, you should be good to go.
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